Data deletion

You can ask Slot Flow Ltd to delete your account and the personal data stored with it at any time. This includes any data we received through Facebook, Instagram or WhatsApp (Meta) when you used Slot Flow.

How to request deletion

1. Email privacy@getslotflow.com (or support@getslotflow.com) with the subject line Data deletion.
2. Include the email address or phone number you used with Slot Flow, and the business or agency name if you know it.
3. We confirm receipt and may ask you to verify your identity before deleting anything.

If you connected Facebook or WhatsApp

1. You can remove Slot Flow's access in your Facebook settings: Settings & privacy > Settings > Apps and websites, select Slot Flow, then Remove.
2. Then email us as above so we delete the data we already hold.
3. To stop WhatsApp messages from a business that uses Slot Flow, reply STOP to its message, or contact that business.

What happens next

We delete your account data and data received from Meta within 30 days of a verified request. Backups are overwritten within a further 35 days. We keep only what the law requires us to keep (for example billing records), and we tell you what was kept and why.

If you left feedback for a business that uses Slot Flow, that business controls your data. Contact it first. If you contact us, we pass your request on and help it respond.